Privacy Policy

Colony of Olivenhain Town Council (collectively, “Olivenhain Town Council,” “we,” “us,” or “our”) is committed to protecting your privacy and developing technology that gives you the most meaningful and safe online experience. This Statement of Privacy applies to the Olivenhain Town Council website and governs data collection and usage. By using the Olivenhain Town Council website, you consent to the data practices described in this statement.

Collection of Your Personal Information

The Olivenhain Town Council website collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.  This information is used by the Olivenhain Town Council for anonymized membership statistics.

There is also information about your computer hardware and software that is automatically collected by the Olivenhain Town Council. This information can include your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by the Olivenhain Town Council for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the our web sites.

The Olivenhain Town Council encourages you to review the privacy statements of Web sites you choose to link to from the Olivenhain Town Council so that you can understand how those Web sites collect, use and share your information. The Olivenhain Town Council is not responsible for the privacy statements or other content on Web sites outside of our websites.

Use of Your Personal Information

The Olivenhain Town Council collects and uses your personal information to operate the Olivenhain Town Council website and deliver the services you have requested. The Olivenhain Town Council also uses your personally identifiable information to inform you of other products or services available from the Olivenhain Town Council and its affiliates. The Olivenhain Town Council may also contact you via surveys to conduct research about your opinion of current events, membership or civic matters or of potential new events that may be offered.

The Olivenhain Town Council does not sell, rent or lease its customer lists to third parties.  The Olivenhain Town Council may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Olivenhain Town Council, and they are required to maintain the confidentiality of your information.

The Olivenhain Town Council keeps track of the websites and pages our customers visit within our site, in order to determine which of the pages are the most popular. This data is used to deliver customized content and advertising to you whose behavior indicates that they are interested in a particular subject area.

The Olivenhain Town Council website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Olivenhain Town Council or the site; (b) protect and defend the rights or property of the Olivenhain Town Council; and, (c) act under exigent circumstances to protect the personal safety of users of the Olivenhain Town Council, or the public.

Use of Web Tracking

The Olivenhain Town Council website uses tracking, including cookie, to help you personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Olivenhain Town Council services or websites you visit.

olivenhain.org Site Usage Information

Information (e.g., log files, cookies, Internet tags, web beacons, etc.) we collect from you through your use of the Site will be used to (a) monitor the operation, technical functions and quality of the Site, (b) compile general statistics regarding use of the Site, and (c) analyze demographic information about the Site’s users. We may also use such information for research or improvements of the Site and the services we offer you. This data is also used by us to deliver customized content and advertising to you when your use of the internet indicates that you are interested in a particular subject area. 

Security of Your Personal Information

The Olivenhain Town Council secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Third Party Links

The Site may contain links to third party sites on the Internet (“Third Party Sites”). Your use of all third party sites are at your own risk and it is your sole responsibility to evaluate the content and usefulness of the information obtained from third party sites. We are not responsible for the privacy practices or the content of such websites. If you are concerned about the privacy policy of a certain third party, you may contact them directly or visit their individual website to learn more about their individual privacy policies.

Changes to this Statement

The Olivenhain Town Council will occasionally update this Statement of Privacy to reflect company and customer feedback. The Olivenhain Town Council encourages you to periodically review this Statement to be informed of how the Olivenhain Town Council is protecting your information.

Contact Information

The Olivenhain Town Council welcomes your comments regarding this Statement of Privacy. If you believe that the Olivenhain Town Council has not adhered to this Statement, please contact our e-commerce team at support@olivenhain.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Membership Privacy Policy

This section of our Privacy Policy relates specifically to members.

This Membership Privacy Policy applies to the collection of information, including information collected on our website. By submitting your information to us or any of our staff, you consent to the terms and conditions of the policy and to our processing personal information for the purposes stated below.

PERSONAL INFORMATION

“Personal Information” is information that identifies you personally, such as your name, address, telephone number, email address, birthdate or other identifying characteristic.  We collect and store personal information that you share with us or that is available from public sources. Below are examples of ways in which we may collect your information:

  • When you request information via one of the email addresses identified on our website, or otherwise contact us in person, by phone, or email, with an inquiry.
  • We may collect your name, email address, telephone number, and other contact information if you register for and/or attend an event.
  • We may collect information such as your name, email address, telephone number, and payment information when you make a transaction, either on our website, over the phone, by mailing in a check, or any other manner in which you donate or pay for an event.
  • Responses to member surveys

The above list provides a sample of ways personal information may be collected by the Olivenhain Town Council. From time to time, we may collect personal information from you in ways not described above.

We restricts access to personal information to those employees who need to know that personal information to provide our services to you.

Use and Disclosure of Personal Information

Olivenhain Town Council respects and values the trust you place in us when you give us your personal information and is committed to maintaining the confidentiality of our donors’ personal information.

  • We will not trade, share or sell a donor’s personal information, collected on the website or through any business activities, with anyone else, except under the following circumstances. Members can opt to be anonymous if they do not wish to have their information shared.
    • Information will be shared with governments, law enforcement or other legal entities as required by law.
  • We will collect payment information, billing address, and other information necessary to process a donation or event registration.
  • We will use your information to comply with the law or in the good faith belief that such action is necessary to conform to the requirements of the law or comply with legal process served on us, protect and defend our rights, or act in urgent circumstances to protect the personal safety of others.
  • We will use your personal information to protect against potential fraud. We may verify with third parties the information collected in the course of processing a gift, event registration or other donation. If you use a credit card, we may use card authorization and fraud screening services to verify that your card information and address match the information that you supplied to us, and that the card being used has not been reported lost or stolen.

Except as described in this Member Privacy Policy or at the time we request the information, we do not otherwise disclose your personal information to any third parties. Further, Olivenhain Town Council will not sell or trade your personally identifiable information to any third parties.

Security of Information

We are committed to protecting the security of your personal information and will take reasonable security precautions to help protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of our database, nor can we guarantee that the information you supply won’t be intercepted while being transmitted to us over the internet.

Contact Information

If you have any questions, comments, or concerns about the Olivenhain Town Council Member Privacy Policy, privacy and security practices, you can contact our e-commerce team.

E-mail Address: support@olivenhain.org
Mailing Address:
Olivenhain Town Council
423 S Rancho Santa Fe Road
Olivenhain, CA 92024

Changes to Olivenhain Town Council's Privacy Policy

Because we will continue to implement new technologies and improve the features and services we provide, the Olivenhain Town Council Privacy Policy is subject to change. For that reason, we encourage you to periodically review our Privacy Policy.

July 7, 2022